Quality healthcare is not just a goal; it's our unwavering commitment at our hospital. Our approach is in maintaining and implementing quality standards to ensure that every patient receives the highest level of care.
The Chaithanya Eye Hospital & Research Institute is accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH), ISO by TUV, Green OT by Bureauveritas , as a commitment to quality and safety, which are the core of our mission and vision. Under the guidance our Medical Director, the CQI team designs and leads safety and quality programmes throughout the hospital .We undergo regular assessments to ensure that we meet and exceed industry benchmarks for healthcare excellence.
A culture of continuous quality improvement is cultivated and encouraged by the eminent management, to provide the patients a safe environment to receive the highest quality care in our hospital. The methodology used are:
• Quality Care: From the moment you walk through our doors, you'll experience the difference that quality care makes. Our team of highly skilled healthcare professionals is dedicated to delivering clinical excellence in every aspect of your treatment journey. • We adhere to evidence-based practices, follow strict protocols, and leverage cutting-edge technology to ensure the best possible outcomes for our patients. • Electronic health records streamline documentation and facilitate information sharing among healthcare providers, leading to improved coordination of care. • Patient Safety: Patient safety is our top priority. We have robust systems in place to identify and mitigate risks, including medication errors, hospital-acquired infections, and falls. Our staff undergo regular training to promote a culture of safety and vigilance. • Quality Improvement: Our Quality Improvement Committee monitors key performance indicators, identifies areas for enhancement, and implements quality improvement initiatives to drive positive energy • Staff Training: We invest in ongoing training and education for our staff to ensure that they are equipped with the knowledge and skills to deliver high-quality care. • Patient Engagement: We actively engage patients in their care to promote better health outcomes. Our patient education initiatives provide information on disease prevention, treatment options, and self-management strategies, empowering patients to take an active role in their healthcare journey
For us, quality isn't just a standard – it's a promise we make to every patient who entrusts us with their care. We understand that seeking treatment can be a vulnerable and emotional experience, which is why we go above and beyond to provide not only exceptional eye care but also compassionate and emotionally supportive
Quality care of our hospital extends beyond medical treatments – it encompasses every interaction you have with our staff, from the friendly greeting at reception to the attentive bedside manner of our nurses. We believe that every patient deserves to be treated with dignity, respect, and empathy, and we strive to create a healing environment where you feel valued and supported.
At our hospital, quality care are not just words – they're the guiding principles that shape everything we do and we remain steadfast in our commitment to providing the highest quality of care with compassion, empathy, and excellence.
Concept of Green OT
Green OT certification helps a hospital to enhance patient care practices, mitigate risks and optimum use of environmental resources
Helps to make more SAFE and CLEAN hospital
6 pillars audits protocol
1) leadership commitment
2) resource and competency management
3) infrastructure management
4)legal compliance
5) operational controls
6) process optimization and analysis
Total 60 questions in audit checklist
Audit steps
Self assessment by hospital - onsite audit - certification for 3years - surveillance every year