Welcome to Chaithanya Eye hospital & Research Institute
Quality: Our Commitment to Excellence
Quality healthcare is not just a goal; it's our unwavering commitment at our hospital. Our approach is in maintaining and implementing quality standards to ensure that every patient receives the highest level of care.
The Chaithanya Eye Hospital & Research Institute is accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH), ISO by TUV, Green OT by Bureauveritas , as a commitment to quality and safety, which are the core of our mission and vision.
Under the guidance our Medical Director, the CQI team designs and leads safety and quality programmes throughout the hospital .We undergo regular assessments to ensure that we meet and exceed industry benchmarks for healthcare excellence.
AN ACCREDITED NABH & ISO 9001:2015 CERTIFIED HOSPITAL
• Quality Care: From the moment you walk through our doors, you'll experience the difference that quality care makes. Our team of highly skilled healthcare professionals is dedicated to delivering clinical excellence in every aspect of your treatment journey.
• Patient Safety: Patient safety is our top priority. We have robust systems in place to identify and mitigate risks, including medication errors, hospital-acquired infections, and falls. Our staff undergo regular training to promote a culture of safety and vigilance.
• Quality Improvement: Our Quality Improvement Committee monitors key performance indicators, identifies areas for enhancement, and implements quality improvement initiatives to drive positive energy.
• Staff Training: We invest in ongoing training and education for our staff to ensure that they are equipped with the knowledge and skills to deliver high-quality care.
• Patient Engagement: We actively engage patients in their care to promote better health outcomes. Our patient education initiatives provide information on disease prevention, treatment options, and self-management strategies, empowering patients to take an active role in their healthcare journey
Platinum Grade GREEN OT Certification from Bureau Veritas
The Green OT certification a 1st in the world OT certification accorded by Bureau Veritas to this hospital for raising the bar of safety in anesthesia for patients undergoing surgeries.
Green OT certification helps a hospital to enhance patient care practices, mitigate risks and optimum use of environmental resources Helps to make more SAFE and CLEAN hospital
Quality care of our hospital extends beyond medical treatments
It encompasses every interaction you have with our staff, from the friendly greeting at reception to the attentive bedside manner of our nurses. We believe that every patient deserves to be treated with dignity, respect, and empathy, and we strive to create a healing environment where you feel valued and supported.
6 Pillars Audits Protocol
Quality of care
Quality of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes. It is based on evidence-based professional knowledge and is critical for achieving universal health coverage. As countries commit to achieving Health for All, it is imperative to carefully consider the quality of care and health services. Quality health care can be defined in many ways but there is growing acknowledgement that quality health services should be:
- Effective – providing evidence-based healthcare services to those who need them;
- Safe – avoiding harm to people for whom the care is intended; and
- People-centred – providing care that responds to individual preferences, needs and values.
To realize the benefits of quality health care, health services must be:
- Timely – reducing waiting times and sometimes harmful delays;
- Equitable – providing care that does not vary in quality on account of gender, ethnicity, geographic location, and socio-economic status;
- Integrated – providing care that makes available the full range of health services throughout the life course;
- Efficient – maximizing the benefit of available resources and avoiding waste.